Privacy Policy for Maine Pest Pros in Portland, ME

Last updated: October 2026

When you reach out to Maine Pest Pros, we collect the basics needed to schedule and perform pest control work at your property. This typically includes your name, phone number, email address, and the service address where our technicians will treat. If you submit a form on our website, we receive whatever details you provide, such as the type of pest problem you’re seeing or the best time to reach you.

We also keep records of each appointment, including dates, treatments performed, and any follow-up recommendations. Like most local business websites, our site may collect standard analytics data pages visited, browser type, and general location to help us understand how people find us. We only gather what’s necessary to serve you well, and we never ask for information we don’t need to get the job done.

Like most small businesses, we rely on a few outside providers to run day-to-day operations. These fall into three general categories: scheduling software that manages appointments, payment processors that handle transactions securely, and analytics tools that show us how visitors use our website.

We don’t name specific vendors here because our tools may change over time, but the categories stay the same. Each of these providers operates under its own privacy policy, and we encourage you to review those policies if you’d like to know more about how they handle data.

We only share the minimum information these services need to function for example, a payment processor sees billing details but nothing about your treatment history. We never authorize outside companies to use your information for their own marketing.

We keep service records appointment dates, treatments applied, and payment confirmations for as long as needed to honor warranties, meet state compliance requirements, and answer any questions you might have about past work. These records also help our technicians know what was treated at your property before a return visit.

Form submissions and general inquiries are kept until the request is resolved and no longer needed. Analytics data is stored in aggregate form and isn’t tied to your identity.

If you’d like us to delete your personal information, contact us and we’ll remove what we can, keeping only records we’re legally required to retain for tax, warranty, or regulatory purposes. We aim to handle deletion requests promptly and will confirm once your information has been cleared from our systems.